Terms of service

Use of This Website

You may use this website for lawful personal shopping purposes. You agree not to use the website in any way that is unlawful, fraudulent, harmful or that may interfere with the operation or security of the website.

By placing an order, you confirm that the information you provide is accurate, complete and current and that you have the legal capacity to enter into a purchase agreement.

Products & Availability

We make reasonable efforts to ensure that product descriptions, images, colours, sizing and other information displayed on this website are as accurate as possible. Actual colours and appearance may vary slightly depending on your screen or device.

All products are subject to availability. Items placed in your shopping bag are not reserved until your order has been successfully completed. If an item becomes unavailable after an order is placed, we may cancel the affected item and arrange an appropriate refund.

Pricing

Unless otherwise stated, prices displayed on the Australian version of this website are in Australian dollars (AUD) and include GST where applicable.

Product prices, promotional prices and delivery charges may change from time to time. The price applicable to your purchase is the price displayed at checkout when your order is submitted.

Sale & Promotional Pricing

Sale prices, seasonal promotions, clearance offers and other promotional pricing may apply to selected styles only and are subject to availability while stocks last.

Promotional pricing may be changed, extended or withdrawn where permitted by law. Unless expressly stated otherwise, discounts cannot be applied retrospectively to previous purchases.

Orders

Placing an order does not guarantee acceptance. We reserve the right to decline or cancel an order where a product is unavailable, payment cannot be successfully processed, information provided is incomplete or incorrect, or where we reasonably suspect fraudulent or unauthorised activity.

If we are unable to fulfil a paid order, any amount paid for the unavailable item will be refunded using an appropriate method.

Payment

Full payment is required when your order is placed unless another payment arrangement is expressly offered at checkout.

Payments are subject to authorisation and verification by the relevant payment provider. If a payment cannot be successfully processed, your order may not be accepted or may be cancelled.

You must not attempt to make payment using fraudulent, unlawful or unauthorised means.

Delivery

Delivery options, estimated timeframes and applicable charges are displayed on the relevant delivery information page or during checkout.

Delivery timeframes are estimates only. While we make reasonable efforts to dispatch and deliver orders within the stated timeframe, delays may occasionally occur due to circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery details when placing an order.

Returns & Refunds

Returns are subject to the conditions stated in our Returns Policy. Items must meet the applicable return requirements, including any conditions relating to the return period, proof of purchase and original saleable condition.

Items identified as Final Sale may not be eligible for a change-of-mind return unless otherwise required by Australian Consumer Law.

Australian Consumer Law

Nothing in these terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where goods are faulty, damaged or otherwise fail to meet a consumer guarantee, you may be entitled to a remedy in accordance with Australian Consumer Law.

Website Content

The content available on this website, including text, graphics, photographs, logos, product imagery and website design, may be protected by intellectual property laws.

Website content must not be reproduced, distributed, modified or used for commercial purposes without the permission of the applicable rights holder, except where permitted by law.

Third-Party Services

This website may use or provide access to third-party services, payment providers or external websites. Third-party services may operate under their own terms and privacy policies.

To the extent permitted by law, we are not responsible for the operation, availability or content of third-party websites or services that are outside our control.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from the use of this website where such liability may lawfully be excluded.

Nothing in this section limits any liability, consumer guarantee or statutory right that cannot legally be excluded or limited.

Changes to These Terms

We may update these terms from time to time to reflect changes to our website, services, business practices or legal requirements. The current version published on this website will apply from the date it becomes effective.

Governing Law

These terms are governed by the applicable laws of Australia. Your use of this website and any purchase made through it remain subject to all mandatory consumer protections that apply under Australian law.